Shipping policy

Order Processing Time
All orders are processed within 2 business days (excluding weekends and holidays). Exceptions may apply during pre-order periods or special events, which will be clearly communicated at checkout.

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Shipping Options

1. Standard Shipping

   • Cost: $5 flat rate per order

   • Carriers: 4PX Express or Yun Express (partnered with local postal services in your country)

   • Estimated Delivery Times:

     • 3–10 business days: Taiwan, Hong Kong, Japan, South Korea, Southeast Asia

     • 7–14 business days: United States, European Union, Canada, United Kingdom, Australia, New Zealand

     • 14–50 business days: All other destinations

2. Expedited Shipping

   • Cost: $40 flat rate per order

   • Carriers: DHL, UPS, USPS, or FedEx

   • Estimated Delivery Time: 4–10 business days worldwide

   • Note: Remote addresses may incur additional delivery surcharges, which will be calculated at checkout.

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Important Notes

• Delivery times are estimates and do not include order processing duration.

• Customs fees, import taxes, or postal delays are the customer’s responsibility and may vary by country. Please check our European Union VAT policy. 

• Tracking information will be provided via email once your order ships.

For urgent inquiries, contact us at HELP@REFLXLAB.COM with your order number.